1. Introduction
Doolive is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Platform.
2. Information We Collect
We collect information to provide better services to all our users, including:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details.
- Device Information: We may collect details about the device you use to access the Platform, including IP address, browser type, and operating system.
- Usage Information: We collect information on how you interact with the Platform, such as the pages you visit, the products you view, and the searches you make.
3. How We Use Your Information
We use the information we collect for:
- Providing and improving the Platform
- Facilitating transactions between customers and vendors
- Sending you updates and promotional content
- Personalizing your experience on the Platform
- Preventing fraudulent activity and enhancing security
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Vendors: To facilitate orders, returns, and other services provided by vendors.
- With Service Providers: We may share information with third-party service providers who assist us with operations like payment processing, delivery services, and analytics.
- Legal Requirements:We may disclose your information if required by law or to protect the rights and safety of Doolive, our users, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Platform, such as remembering your preferences and collecting usage data.
6. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no security measures are completely foolproof, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request the restriction of processing your data in certain circumstances
To exercise these rights, please contact us at [email protected]
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Platform and will become effective upon posting. Your continued use of the Platform constitutes your acceptance of the updated policy.
10. Contact Information
For any queries regarding these Terms, please contact us at:
DOOLIVE SELLER SERVICES AND COMMUNICATIONS PRIVATE LIMITED
Address: P. NO. 79, SHRIKRUSHNA NAGAR, NEAR BHAVANS SCHOOL, KHARBI, NAGPUR, MAHARASHTRA - 440 024, INDIA
Email: [email protected]
Phone: +91 77570 51548